Everything you need to know
Your ticket(s) will automatically roll over to the new corresponding date(s), Saturday 30th October, and/or Sunday 31st October 2021.
- I have a ticket for Saturday 3rd April 2021 - Your ticket is valid for Saturday 30th October 2021.
- I have a ticket for Sunday 4th April 2021 - Your ticket is valid for Sunday 31sth October 2021.
- I have tickets for Saturday 3rd and Sunday 4th April 2021 - Your tickets are valid for Saturday 30th and Sunday 31st October 2021.
If you currently hold a one day ticket only and want to attend the full weekend, you will need to purchase a ticket for the additional day that you wish to attend.
Existing day ticket holders will receive an email inviting them to purchase the new date they require (please check junk/spam folders).
You will also have the opportunity to upgrade to the full weekend once tickets are back on sale.
Please note Saturday tickets are already close to SOLD OUT.
You don't need to do anything. You will complete your payment plan and your ticket will automatically transfer to the new corresponding October 2021 date(s).
You just need to complete your payment plan, your existing ticket will automatically transfer to Halloween 2021.
To upgrade to the full weekend, you will have to upgrade by purchasing a ticket to the other day.
Terminal V emailed all ticket holders offering them to register for first chance of the new dates tickets.
(check spam/junk folders)
Sadly we cannot offer to swap days, this is a complex process due to the number of official ticket outlets involved.
If you can't make the new date that your ticket is valid for, you can request a refund for your ticket by following the instructions sent to all ticket holders directly by email. You can then purchase a ticket to the alternative date.
Existing day ticket holders will receive an email inviting them to purchase the alternative date (please check junk/spam folders).
Please consider before refunding - Saturday tickets are already close to sold out and may be difficult to obtain, and could cost you more to attend.
All ticket holders will be emailed directly by their chosen ticket outlet with your refund options (please check your junk/spam folders).
If you have any concerns, please contact your chosen ticket outlet who will be able to help with your request.
(Ticket Outlet contacts are listed at the bottom of this FAQ page)
If your Terminal V ticket(s) were purchased for you by a friend, this is an agreement between you and your friend. Refunds must be requested by the person who purchased the tickets.
Ticket holders will be emailed directly by their chosen ticket outlet, the email contains important information and covers all scenarios, including what to do if you can't make the new date(s).
Terminal V always email every ticket holder directly in the event or an event change.
All ticket outlets contact ticket holder directly the following days, it important that you read their email carefully, it contains important information for each scenario, and the steps you need to take.
Make sure to check your SPAM / JUNK folders. If you still can’t find it, please contact your ticket outlet who will be able to assist you.
(Ticket outlet contact info is shown at the bottom of this FAQ page)
Skiddle will offer you a booking free credit in all cases of refunds.
Other ticket outlets may vary and in general booking fees are non-refundable but this is subject to the outlets terms & conditions. Please check with them directly.
Yes, you can purchase a full weekend ticket or individual day tickets for either Saturday or Sunday.
All official ticket partners are listed at the bottom of this FQ page, this may jog your memory.
Make sure to check your email inbox and spam/junk folders, your chosen outlet may have emailed you confirmation.
If you are really stuck, you can reach out to us on any of our social media platforms or at email@example.com and one of our team will be able to assist you.
IMPORTANT: Please make sure you have your email address you purchased your ticket with to hand.
Our full A-Z line up will be announced in the first week or March 2021.
The line up has been kept as intact as possible from our planned Easter 2021 line up with some exciting adddtions.
Full line up and stage splits will be finalised and announced in March 2021. Please be patient, you will not be disappointed.
Easter 2021's announced line up can be seen here;
If we haven’t answered your question here, please reach out to us on any of our social media platforms or at firstname.lastname@example.org
Skiddle - 0333 301 0101 / Enquiry Form
Ticket Web - 0333 321 9990 / Enquiry Form
Ticket Arena - 0113 350 4114 / email@example.com
Festicket - firstname.lastname@example.org / Enquiry Form
See Ticket - 0843 515 9400 / Enquiry Form
Fatsoma - email@example.com / Enquiry Form
Ticket Tannoy - firstname.lastname@example.org / Enquiry Form