FAQ
Event & Site
What is Terminal V Festival?
Terminal V Festival is an electronic music festival running over 2 days. Each event day features a fresh international lineup of electronic music artists across 6 stages.
Expect 2 days covering the sounds of underground electronic music, with a heavy focus on techno, hard dance, trance and more.
Where is Terminal V Festival?
Terminal V Festival is held at The Royal Highland Centre & Showground, located near Edinburgh Airport.
The Royal Highland Centre, Ingliston, Edinburgh, EH28 8NB
Is the event indoors or outdoors?
The festival is a mix of indoor and outdoor stages. 4 out of our 5 stages are indoors. The outdoor space includes 2 stages, bars, food traders, festival activities and funfair rides.
How old do I need to be to attend?
The event is strictly over 18s. Photographic ID will be required for entry.
What forms of ID are accepted?
The only accepted forms of physical ID are:
—
Valid Provisional Driving Licence
—
Valid Full Driving Licence
—
Valid Passport
You may need an additional form of ID (e.g. bank card) to prove your identity if your ID does not appear to be valid. Photocopies are not accepted.
Is there a dress code?
There is no dress code, although please do not wear football colours. Please bring warm, suitable clothing. We have lockers on site should you need them.
Are there cash machines on site?
There are NO cash machines on site. The full festival is cashless — you will need a debit or credit card.
Can I bring a bag into the event?
Small bags only — no larger than an A4 size bag. All bags will be searched upon entry.
Can I bring my own alcohol?
You cannot bring your own alcohol onsite. We have several bars on site.
Is there a cloakroom?
We have lockers on site. These will be available to pre-book or as you arrive — they are first come, first served!
Can I smoke or vape on site?
You can smoke/vape in designated outside areas. Cigarettes and vapes will be sold at the festival. Please dispose of empty vapes responsibly.
Lost & Found
Any lost or found property should be taken to or collected from our Info Point. Lost property not collected by the end of the festival will be handed to Police Scotland one week following the event.
For all Lost and Found enquiries, please fill out the form on our website. The more information you can provide, the better.
Where are the toilets?
Toilets are available throughout the event site. Accessible toilets can be found at each toilet block or if you require an accessible changing place, please speak to a member of staff or email contact@terminalv.co.uk.
Platinum pass holders also have access to permanent flushing toilet facilities.
Can I leave and re-enter the festival site?
There is no re-entry for this event.
What is the COVID policy?
In line with Scottish Government legislation, face masks are no longer required at outdoor or indoors festivals. Vaccine Passports are no longer in use and are NOT REQUIRED at the festival.
Strobe lighting & special effects
There will be excessive strobe lighting and special effects used throughout the festival.
Tickets
I have a ticket or order question
For all ticket and order enquiries, please contact the ticket outlet you purchased from. You may be asked to provide your order reference and the email address associated with your account.
—
Ticket Web — help.ticketweb.co.uk
—
Skiddle — skiddle.com/contact
—
Fatsoma — support.fatsoma.com
—
Resident Advisor — ra.co
Can I get a refund for my ticket?
Tickets are non-refundable unless the event is cancelled or postponed.
What does a Platinum Pass upgrade include?
—
Access to side viewing platforms at all main stages
—
Fast track entry
—
Platinum Area & Bar
—
More seating
—
Flushing toilets (not a portaloo)
Personal Assistant tickets
Skiddle is the only ticket provider that offers this service. If you require a PA Ticket, please contact your ticket provider and they can assist you with the process and take you through all necessary requirements.
Can I transfer or sell my ticket?
Transfer
If you can no longer attend and need to transfer your ticket to a friend, contact the outlet you purchased from — they may be able to assist in changing the name on the ticket. Note you can only request this if you are the person who purchased the ticket(s).
Selling
We always advise against selling to, or buying tickets from, people you do not know due to the high amount of ticket fraud we see. If selling your ticket(s), please only do so to a friend and follow the transfer process above.
I'm not sure which outlet I purchased from
Check your email inbox and spam/junk folders — your chosen outlet will have emailed you a confirmation.
If you're still stuck, reach out on any of our social media platforms or contact us via our website and one of our team will assist you.
IMPORTANT: Please have the email address you purchased your ticket with to hand.
Experience
What does the Platinum Plus upgrade include?
—
Access to our viewing platforms at the main stages
—
VIP fast track lane — avoid the main entry queues
—
Access to two private VIP bars with an exclusive menu and more seating
—
Properly maintained flushing toilets throughout the festival
Food & drink
A quality choice of food and refreshments is available all weekend from our outdoor food village, including:
Street Diner
Crispy Duck Wraps & Fried Chicken
Pizza Pitch
Noodles
Salt and Chilli
Each trader will offer a vegan, vegetarian and gluten-free option.
Don't miss the wide range of bars around the site: Paradise Bars, Quick Serve Bars, Au Bar, Venom Bar, Platinum Cocktail Bar, and Platinum Finlandia Bar — plus No and Low alcohol options.
Free drinking water is available at all bars and water points across the site.
Entertainment on site
On site you will find various things to do while navigating your way around the festival. Check the site map or our app for full details.
Can I buy Terminal V merchandise?
Yes — a full range of official merchandise is available to buy on site from our two Official Merchandise Vans. You can find the locations on the site map.
If you miss out, our 2026 merchandise will also be available to purchase on our Official Online Store after the event.
Travel
Getting there — Shuttle Bus Service
We recommend that you plan your journey to Terminal V Festival in advance.
Our bus partner Lothian Buses will be running their city centre shuttle service 98 to and from the festival across the weekend, making travel to and from Terminal V easy!
The service 98 departs from George Street (Assembly Rooms, stop GS) and stops at Shandwick Place (stop SD), Haymarket Station (stop HH) and all stops along the A8 to Maybury.
Happy Bus
Alongside their Scotland and Northern England service, Happy Bus will be running a RETURN shuttle service on Saturday 13th and Sunday 14th April, departing Terminal V at 23:30.
Travel from across Scotland
Happy Bus are providing travel to and from the festival from across Scotland. See full details and book at happybus.co.uk.
By Tram
The nearest tram stop to the festival is Ingliston Park & Ride.
Please note the last tram service is at 22:52 — this is before the festival finishes, so please plan your return journey accordingly.
For further information about planning your journey, visit the Tram Journey Planner (edinburghtrams.com/plan-your-journey) and the Tickets Page (edinburghtrams.com/tickets).
Under-22s with a Scottish National Entitlement Card or a Young Scot National Entitlement Card who are Edinburgh residents are able to travel on the tram for free.
National Bus
Glasgow
Take the Citylink AIR/900 service bound for Edinburgh Airport and get off at Ingliston — approximately a 15-minute walk from the event entrance. Visit citylink.co.uk for details.
Regular services also run to Ingliston including the Airlink 100, Skylink 200 & 300, plus services 20 & 63. All buses drop off close to the Royal Highland Centre.
By Train
Haymarket Station and Waverley Station provide excellent links across Scotland and the UK. We highly recommend taking a Festival Shuttle after arriving at either of these stations, getting you straight to the event.
Is parking available?
We encourage customers not to drive to the event — there are excellent transport links to Edinburgh city centre. There are very limited parking facilities in the Royal Highland Centre North Car Park. Cars cannot be left overnight.
Police Scotland will be in and around the event to assist with event and customer safety.
Health & Safety
Drugs policy
We want you to have a brilliant time at Terminal V Festival and can't wait to see you, but we want you to be safe — and be aware of our zero tolerance drugs policy.
Please look after yourself and your friends. If at any point you or anyone in your party feels unwell, please attend our medical area, security stewards or event staff who can assist you.
Our zero tolerance approach to drugs is supported by detection dogs and CCTV. Anyone found in possession of drugs will be passed over to Police Scotland.
Amnesty Bins offer a chance to discreetly surrender any drugs you may have before entering our event — they will be available outside our entrance and search lanes.
Please visit our welfare partners TLC at our wellbeing hub if you need to do so.
Search on entry
All customers entering the event will be subject to a robust search process delivered in partnership with Police Scotland.
These measures protect you — our customers, prevent the chance of organised crime, and help make Terminal V Festival a safe place to attend.
Take Care
Terminal V has a great reputation for customer behaviour and safety, we want to keep it this way. Our aim is to give every one of you a fun and amazing experience to remember, but we want you to do this safely.
Look after the wider Terminal V Community too — we're all here to have a great experience. If you see someone who looks worse for wear or needs help, do what's right and check on them, stay calm and alert one of our security or event staff if needed.
Alcohol & water
It's not a race — make sure you drink responsibly and hydrate too. Free drinking water is available at all bars on site, as well as a number of water points across the venue.
First Aid, Medical & Welfare
We have First Aid teams throughout the site on hand to help, as well as a dedicated medical centre.
The teams are here to help, so if you or a friend are feeling unwell, please visit the medical team. We encourage you to be honest with the Medics and Welfare Team so that they know how best to help you.
Can I bring medication to the event?
Yes, you can bring essential medicine. You may be asked by security to prove this is your medicine — tablets should be sealed where possible.
Medical cannabis
Medical cannabis is legal in the UK, but only when prescribed by a registered specialist clinician.
You will need to bring your prescription on entry in the original pharmacy-issued container, with the dispensing label clearly showing your name and prescription details.
Please email contact@terminalv.co.uk before the event to help the entry process.
High-visibility clothing
You may be refused entry if wearing company-branded Hi-Vis clothing or Hi-Vis-style uniforms. This helps prevent confusion, protects staff identification, and supports overall site security.
Prohibited items
Aerosols over 250ml
Air Horns
Balloons
Bags larger than A4
Chinese Lanterns
Cool Boxes / Bags
Drones
Drugs
Fireworks
Flags / Flares
Folding / Inflatable Chairs
Glass / Metal / Hard Plastic Bottles
Hydration Packs
Laser Pens
Legal Highs
Make-up / Perfume over 100ml
Professional A/V Equipment
Selfie Sticks
Smoke Emitting Devices
Umbrellas
Unauthorised Tabards / Hi-Vis
Weapons incl. Penknife
Prohibited behaviour
Anti-Social Behaviour
Consuming or Selling Drugs / Legal Highs
Crowd Surfing
Setting Off Flares / Fireworks / Smoke Devices
Throwing Items including Drinks
Underage Drinking
Use of Fake ID
Using Laser Pens
I have a severe food allergy — can I bring my own food?
We offer a selection of traders who cater to all dietary requirements, however we cannot guarantee zero cross-contamination.
If you need to bring your own food, you must contact Terminal V by email at contact@terminalv.co.uk to make arrangements. Your food will be collected by the onsite medical team in an arranged meeting place before entry and must remain with them throughout the event.
Accessibility
Personal Assistant tickets
Skiddle is the only ticket provider that offers this service. If you require a PA Ticket, please contact your ticket provider and they can assist you with the process and take you through all necessary requirements.
Is there accessible parking?
Designated accessible parking spaces are available within the North Car Park. Flat and hard-standing routes link the car park to the Lowland Hall and Central Hall. The route and entrance to the Halls are fully accessible and wheelchair friendly.
Is the site wheelchair friendly?
The site includes a network of tarmac paths, with the main stages located on firm, level tarmac surfaces. Please note that much of the outdoor festival area is set on grass, which may be uneven or become soft and muddy in wet weather.
If you have specific access requirements, please contact us in advance so we can advise on the most suitable routes and facilities.
Where can I find accessible toilets?
There are multiple toilet blocks across the site which have accessible toilet facilities. A newly installed adult changing place is also available — if you require this please get in touch via contact@terminalv.co.uk.
Are there accessible viewing platforms?
Sadly there are no accessible viewing platforms at this event. If you have any specific needs, we will do everything we can to assist you — please contact us at contact@terminalv.co.uk with details.
Does the bar have a lowered serving section?
Yes — each bar will have a lowered section and large format menus.